Report and support options for sexual assault, harassment, bullying, hate crime and hate incidents
Care and Concern
Talk in person about where to get support and how to report.
0208 411 6200
careandconcern@mdx.ac.uk
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Care and Concern is a centralised university system which students and staff can use to refer, report and get support for concerns relating to the conduct (or potential misconduct), health, wellbeing, risk of harm, or safety of a student. It manages an holistic response to four policies: Safeguarding (including Prevent); Fitness to Study; Fitness for Practice, and; Student Conduct and Discipline.
For an overview of Care and Concern, click here.
The Care and Concern team is made up of members of university staff from professional services, such as Counsellors, Mental Health Practitioners, Progression and Support Advisors, Assessment Officers, Student Support and Student and Legal Affairs staff. They meet up twice a week and work together to help put actions in place to get appropriate support to students.
Designated Safeguarding Officers (DSOs) are the first port-of-call for the Care and Concern procedure. They volunteer to be available Monday to Friday, 9am to 5pm, to be on hand to answer the phone or meet you face-to-face to talk through your options and put in place an immediate response if necessary.
DSOs are available Monday to Friday, 9am to 5pm.
Click here to follow the flow-chart to find out how Care and Concern can support you.
If you contact Care and Concern, you do not have to report the incident to the University if you don’t want to. A Designated Safeguarding Officer can help you decide if reporting to the University is right for you. You can also speak to a member of the Student and Legal Affairs Casework team to understand how the reporting process works. For more information about reporting to the University, click here.